Client Partner - Retail/E-commerce

About us

Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

We're seeking for a Digital & IT Sales Executive to join our growing Retail/E-commerce practice and sell the full suite of Concord's services and solutions – Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.). You will collaborate with the delivery and pre-sales teams to support all sales efforts.

This role will focus on pursuing accounts within the Retail and E-commerce sector and collaborating with the delivery and pre-sales teams to support all sales efforts. Our ideal candidate is customer-centric, results-oriented, and possesses a strong drive to exceed expectations in a hunter role. This individual will be a proactive and strategic thinker, able to effectively communicate our brand and deeply understand client needs.

Responsibilities

• Leverage referral partners, channel partners, and cold calling to build a robust sales pipeline within specific solution verticals.
• Collaborate with key accounts to deliver product solutions, generate new business, and ensure client satisfaction.
• Serve as the primary day-to-day liaison with assigned clients, fostering strong and positive relationships.
• Efficiently manage multiple projects while coordinating with various internal and external stakeholders.
• Actively seek and acquire new clients through diverse channels.
• Demonstrate a hunter mentality by aggressively pursuing new market opportunities and expanding territory.
• Successfully achieve both new and existing quota targets.
  Employ a consultative sales approach to deliver tailored solutions.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of proven success in client management, new business development, achieving KPIs, and exceeding sales quotas.
• Proven track record of acquiring new E-commerce/Retail accounts and closing deals for solutions and services. Hunter with direct sales and the ability to acquire new logos.
• Consistent achievement of quarterly and annual sales quotas in complex sales environments utilizing a solution-selling approach.
• Strong understanding of sales performance metrics.
• Ability to thrive in ambiguous situations.
• Exceptional negotiation, presentation, and communication skills.
• Extensive experience in delivering managed services solutions.
• Results-oriented, determined, and hardworking.
• Ability to thrive in a mid-sized company environment (1000+ employees).

Additional information

• Preferred location: East Coast (NJ) or West Coast (SoCal), or at one of our office locations (Minneapolis, Richmond, Kansas City, or Dallas).
• Must be willing to travel to client sites and other locations.
• Requirements: must be authorized to work legally in the US without sponsorship.
• Salary: Base Salary + Variable Commissions

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More than just a consulting firm, Concord is an execution company helping clients enhance customer experience, optimize operations, and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design, we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!

Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security.

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