Senior Enterprise Agile Coach / Agile Practice Lead

Remote
Full Time
Experienced

Senior Agile Coach / Agile Practice Lead
Location: Remote (LATAM). Must be able to work US timezones.
Level: Senior / Strategic
Certifications: PSM-II or PSM-III required
Type of Employment: Long-term contract, hourly in USD.

About Us

Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).

About the Role

We are seeking a Senior Agile Coach / Agile Practice Lead to elevate and embed Agile best practices across our organization. This is a strategic, leadership-level role intended for someone with deep Agile experience who can mentor other Scrum Masters, Agile Coaches, Product Owners, and large cross-functional teams on what it truly means to be Agile — not just do Agile.

The ideal candidate is a PSM-II or PSM-III certified practitioner with a strong coaching mindset, the ability to challenge superficial Agile implementations, and a passion for driving continuous improvement across all levels of the organization.

Key Responsibilities

  • Serve as the Agile subject matter expert across teams, departments, and leadership levels.
  • Coach and mentor other Agile Coaches, Scrum Masters, and Project Managers to mature Agile capabilities.
  • Partner with Product Owners to develop strong backlog management practices and prioritization frameworks.
  • Drive a culture of empiricism, collaboration, and self-management across the organization.
  • Facilitate learning and development sessions on Agile values, principles, and techniques.
  • Ensure the Scrum framework is understood and enacted effectively, including timeboxing, Scrum events, and empirical process control.
  • Hold teams accountable to Agile principles while remaining empathetic to their context and challenges.
  • Make progress visible by enabling transparency in sprint progress, team velocity, impediments, and delivery metrics.
  • Helping teams reflect, adapt, and continuously improve.

Qualifications

  • 7+ years of experience working in Agile environments, including experience as a Scrum Master and/or Agile Coach.
  • PSM-II or PSM-III certification is required.
  • Advanced English proficiency (C1 or C2) with proven experience working in English-speaking environments and collaborating with global teams.
  • Proven track record mentoring and coaching Scrum Masters, Product Owners, and cross-functional delivery teams.
  • Experience working with large-scale Agile teams or enterprise Agile transformations.
  • Strong leadership presence and the ability to influence and inspire change across different levels of an organization.
  • Skilled in backlog management, value delivery, team facilitation, and flow optimization.
  • Deep understanding of Agile principles beyond just frameworks (e.g., Scrum, Kanban, SAFe, LeSS).
  • Excellent facilitation, coaching, and communication skills.

***

More than just a consulting firm, Concord is an execution company helping clients enhance customer experience, optimize operations, and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design, we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!

Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security.

***

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