Technical Delivery Manager - Order to Cash

About Us
Concord isn’t your typical consulting firm; we’re an execution-focused company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

We’re purpose-built, merging the industry’s top specialty companies to amplify our innovation capabilities across Analytics & AI, Data Management & Engineering, UX and Digital Experience, and Technology Strategy & Delivery.

About the Role
Concord is seeking an experienced Technical Delivery Manager (TDM) to lead the end-to-end delivery of Order to Cash (OTC) initiatives for one of our key clients in the energy sector. This role requires a unique blend of technical expertise, functional understanding, and delivery leadership, ensuring solutions are aligned with business goals, program governance, and enterprise architecture standards.

Key Responsibilities

• Lead the delivery of multiple Order to Cash (OTC) solutions, including Order Management, Pricing, and Accounts Receivable components.
• Oversee the implementation of custom-built OTC solutions, preferably developed on modern browser-based platforms such as React, Angular, or .NET.
• Coordinate delivery across cross-functional and matrixed teams, providing consistent updates on project progress, risks, and mitigation plans to senior leadership.
• Identify, escalate, and proactively resolve delivery risks and dependencies to ensure projects remain on schedule and meet quality standards.
• Enforce adherence to governance processes, delivery methodologies, and quality benchmarks.
• Partner with Project Managers, Technical Leads, Developers, QA, and Business Analysts to address technical and functional challenges.
• Collaborate with business and technology stakeholders to ensure solutions align with enterprise integration and architectural standards.
• Manage multiple interdependent workstreams, ensuring seamless delivery coordination and business alignment.

Required Skills & Experience

• Demonstrated success in leading complex OTC transformation or implementation projects.
• Strong understanding of Order Management, Pricing, Billing, and Accounts Receivable business processes.
• Hands-on experience managing custom web development projects using React, Angular, or .NET, with relational or NoSQL databases.
• Familiarity with Master Data Management (MDM) concepts related to Customer and Product Hub.
• Solid technical acumen, with the ability to participate in design discussions and validate architecture decisions.
• Excellent stakeholder management and communication skills, including executive reporting and risk communication.
• Proven problem-solving and decision-making skills with a proactive approach to delivery and risk management.
• Experience operating effectively in matrixed organizations with multiple parallel initiatives.

What We Offer (W2 Employment)

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
• Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
• Disability Insurance: Short- and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Access to personal and professional support resources.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Job Specifications

• Employment Type: 6-12 months contract. Possibility of renewal depending on personal performance and business needs. 
• Salary: $70-80/hr W2 hourly or $80-$90/hr C2C. 
• Location: On-site, 5 days a week. King of Prussia, PA
• Requirements: Must be legally authorized to work in the United States without company sponsorship now or in the future.

Consideration will be given to candidates with a range of experience levels, provided they can demonstrate the required skills and expertise for this role. We encourage passionate professionals of all backgrounds to apply and grow with us.

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More than just a consulting firm, Concord is an execution company helping clients enhance customer experience, optimize operations, and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design, we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!

Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security.

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