Senior Product Manager - E-commerce & Retail

Dallas-Fort Worth (DFW), TX
Full Time
Experienced

About Us

Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).

About The Role

We are seeking a strategic and customer-focused Senior Product Manager to drive e-commerce and omnichannel initiatives for one of our key enterprise retail accounts. In this role, you will define the vision, strategy, and roadmap for web, mobile, and in-store connected experiences, ensuring every product decision is grounded in business objectives, customer insights, and platform best practices.

You’ll work closely with client stakeholders, cross-functional teams, and technology partners to deliver impactful solutions that elevate the customer journey. If you thrive in a fast-paced, collaborative environment and have a deep understanding of retail commerce platforms (preferably Salesforce Commerce Cloud), this is your opportunity to influence the digital direction of a leading retail brand.

What You’ll Be Doing

  • Define and own the product vision & roadmap for web, mobile, and omnichannel retail experiences aligned to business objectives.
  • Translate business strategy into functional e-commerce solutions, ensuring alignment with platform capabilities and best practices.
  • Lead the end-to-end product lifecycle — from ideation, requirements, prioritization, and sprint planning to release and post-launch optimization.
  • Collaborate with UX/UI teams to create customer-centric experiences, ensuring accessibility, usability, and conversion optimization.
  • Partner with engineering teams (SFCC & integrations) to define epics, user stories, and acceptance criteria, ensuring technical feasibility.
  • Work with cross-functional stakeholders (marketing, merchandising, operations, IT) to gather requirements and balance competing priorities.
  • Oversee integrations with 3rd-party retail systems (OMS, ERP, CRM, payments, personalization, analytics, loyalty, etc.).
  • Monitor product KPIs — traffic, conversion, AOV, RPV, cart abandonment — and lead data-driven improvements.
  • Ensure platform stability and scalability, including release governance, regression testing, and performance optimization.
  • Maintain compliance and security with PCI DSS, GDPR/CCPA, and accessibility standards (WCAG).
  • Champion agile practices — backlog grooming, sprint retrospectives, continuous improvement.
  • Mentor junior product managers and act as a subject matter expert in e-commerce and retail digital commerce trends.
 

What We’re Looking For

  • 7+ years in product management, with at least 4 years in e-commerce and/or omnichannel retail.
  • Salesforce Commerce Cloud (SFCC) experience strongly preferred; experience with other major commerce platforms is a plus.
  • Understanding of APIs, integrations, and retail system architectures (OMS, ERP, CRM).
  • Proficiency with analytics tools (Google Analytics, Adobe Analytics, etc.) and data-driven decision making.
  • Strong background in Agile/Scrum product development.
  • Excellent stakeholder management, collaboration, and presentation skills.
  • Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus. 
  • Bachelor’s degree in Business, Marketing, Computer Science, or related field. 
 

What We Offer

  • Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
  • Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
  • Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
  • Disability Insurance: Short- and long-term coverage, fully paid by the employer.
  • Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
  • Paid Time Off (PTO) and Holidays: PTO and paid company holidays.
  • Employee Assistance Program (EAP): Access to personal and professional support resources.
  • Career Growth Opportunities: Pathways for advancement and skill development.
  • Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.

Additional Information

  • Salary: $130,000 annually. 
  • Location: Dallas, TX. Hybrid 2-3 days on site.
  • Employment time: full-time permanent hire with Concord.
  • Targeted start: August - September 2025
  • Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.

***

More than just a consulting firm, Concord is an execution company helping clients enhance customer experience, optimize operations, and differentiate product offerings. From digital transformation and legacy modernization to domain-driven design, we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!

Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment, Digital & User Experience, Cloud Applications & Integration, Data Solutions & Analytics, Quality Engineering, and Information Security.

***

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*